Wednesday, April 14, 2021

Customer Experience at the Heart of Wagering


The holder of an MBA from Western Kentucky University, Nelson Clemmens is an investment banker with a long history as a Thoroughbred horse owner and breeder. The CEO and owner of AmWest Entertainment LLC, Nelson Clemmens heads the industry-leading wagering company behind the innovative AmWager platform.


Since it was started in 2009, AmWager has put the customer experience at the forefront of its product offerings. Its mission is to give all its players the best wagering experience possible, and it has succeeded in building an easy to use, fast, and secure online wagering platform. Here are four reasons why AmWager’s platform offers the best experience for players:

-Easy to join. Players join AmWager for free using only an email and password. Additional information (identity verification) will only be required when they begin to wager.

-Broad wagering options. AmWager currently offers wagering on more than 490 tracks including Thoroughbred, Standardbred, Quarter Horse, and Greyhound racing. The platform features give players exposure to both North American and international races. It hosts up to 1,074 races a day and accepts wagers year round. To support players as they wager, the platform also avails a depth of content and data, including live races and historical replays.

-Speed. On AmWager, players receive updates 60 times quicker than other wagering platforms. There’s no loading when changing races regardless of the device a player is using. The platform’s simple interface works smoothly on all devices.

-Security. AmWager is US-owned, licensed, and regulated. Its multi-jurisdictional license is from the Oregon Racing Commission, the primary industry regulator for online wagering. All player funds are held in a separate account in a major bank insured by the FDIC and monitored by the Oregon Racing Commission. Players’ deposits are held in these accounts and can only be moved by player authorizations (withdrawal, wagering, and product purchase).